logo
Home >

latest company case about Xi'an Xu&Hui Electromechanical Technology Co., Ltd. Certifications

380V Low Voltage Cable Fault Detection Case for Water Supply Company in Indonesia

2026-08-24

latest company case about 380V Low Voltage Cable Fault Detection Case for Water Supply Company in Indonesia
380V Low Voltage Cable Fault Detection for a Water Supply Company in Indonesia
Project Background

In February 2025, a municipal water supply company in Indonesia encountered a power outage caused by a suspected underground cable fault in its 380V low-voltage distribution system. The affected cable supplies critical pumping and treatment equipment, so fast and accurate fault location was essential to minimize production downtime.

XZH TEST field engineers were invited to carry out a complete cable fault detection and location task, from insulation testing and fault nature analysis to rough pre-location, path tracing and precise pinpointing. The whole process was completed efficiently on site with portable XZH TEST instruments.

Key Project Information
Item Details
Project Name 380V low voltage cable fault detection for a municipal water supply company in Indonesia
Test Date February 8, 2025
Test Engineers Ye Peng (Lead Engineer), Qiao Yifan (Field Engineer) - XZH TEST
Cable Type YJV 3×120+2×95, 380V unarmored low-voltage cable
Site Information The cable starts at the low-voltage side of the box transformer and ends at the equipment power distribution room. The total cable length is about 300 meters, and the route is roughly known, direct-buried along the lawn beside the plant area.
Instruments Used XHGG502 cable fault pre-locator (host), XHHV508-4 high-voltage pulse transmitter with three-column capacitor, XHDD503/XHDD503E pinpointers, XHGX507X cable path tracer
Fault Nature Low-resistance phase-to-phase and phase-to-ground fault
Fault Diagnosis

The cable is a YJV 3×120+2×95 unarmored low-voltage cable with a total labeled length of about 350 meters. Insulation resistance of all phases (A, B, C), the neutral line and the ground line was measured with a 500V electronic megohmmeter, testing both phase-to-phase and phase-to-ground insulation:

Measurement (500V electronic megohmmeter) Result
A phase to ground 0 Ω
B phase to ground 0 Ω
N line to ground 0 Ω
Ground line to ground 0 Ω
C phase to ground 0.08 MΩ
Phase-to-phase resistance 0.1 MΩ

Since the A phase, B phase, N line and ground line all showed zero insulation resistance to ground, and the C phase showed 0.08 MΩ to ground with 0.1 MΩ phase-to-phase resistance, the fault was preliminarily judged as a low-resistance phase-to-phase and phase-to-ground fault.

Rough Pre-Location (Low-Voltage Pulse Method / TDR)

Using the XHGG502 pre-locator with the low-voltage pulse method, the measured full cable length was 348.4 meters (labeled length: 350 meters). The phase-to-phase test of A, B, N and ground lines only showed a reflection at 55.7 meters, which indicated that the A, B, N and ground conductors were broken and grounded near that point, while the C phase insulation was also insufficient.

Cable Path Tracing

The cable route was traced with the XHGX507X path tracer. The cable exits from behind the distribution room, is direct-buried along the lawn, and then runs along the inner wall of the plant area.

Precise Pinpointing

Based on the rough pre-location result, the fault was expected to be about 55 meters from the test end. The step voltage method of the XHGX507X path tracer was then applied for precise pinpointing: the signal increased sharply at about 50 meters from the test end, and after careful testing the fault point was narrowed down to a range of about 1 meter.

Finally, a high-voltage flashover test was performed with the high-voltage pulse source, and the XHDD503 and XHDD503E pinpointers were used for acoustic-magnetic synchronous pinpointing within the 1-meter range, successfully confirming the exact fault point.

Result: The fault was located at approximately 50 meters from the test end, with the final pinpointing accuracy reaching within 1 meter. The water supply company was able to excavate at the exact marked point, repair the cable and restore power quickly.
Precise Pinpointing
Test Summary and Lessons Learned
  • Low-voltage cable testing should combine multiple methods to prevent misjudgment caused by relying on a single method.
  • The step voltage method works very well for unarmored cables with low-resistance ground faults.
  • When pinpointing with the pinpointers, the operator must carefully distinguish the sound level difference, which is the key to accurate pinpointing.
  • For unarmored cables, high-voltage flashover test waveforms may appear irregular, so the waveform should be used only as a reference.
About XZH TEST

XZH TEST provides professional cable testing and fault location solutions for power utilities, water supply companies, electrical contractors, industrial facilities and maintenance teams, supporting cable fault pre-location, high-resistance fault location, high-voltage surge testing and precise fault point location.