FAQ
1. Are you a trading company or a manufacturer?
We are a professional manufacturer with more than 10 years of experience. We can strictly control the quality of parts and finished products.
2. What is the delivery time and inventory?
If our best-selling products are in stock, it will be 5-8 working days for shipment. But for mass production and customized production, the time will take 2-4 weeks.
3. What are your payment terms?
Payment ≤ USD 2000, 100% T/T prepayment. Orders over USD 2000 can be negotiated.
4. How long is your product warranty?
We provide 1 year warranty for the equipment.
5. How do you ensure quality?
The product links include R&D, manufacturing, commissioning and technical support, following strict and scientific management principles. Therefore, we can support strong production and R&D capabilities, and can produce high-quality products at competitive prices to meet customers' high requirements.
6. What support can I get?
We will provide training support, marketing support, technical support and supply chain support. You can contact us for more information.
7. Where is your factory? Can I visit your factory?
We are located in Xi'an, Shaanxi, China. We are close to Xi'an Xianyang International Airport, which is about 2 and half hours by plane from Shanghai and Guangzhou. All customers from all over the world are welcome to visit us.
8. How to become your dealer?
Every company interested in power system instruments can contact us without hesitation, including website letters, emails, telephones, etc. We will contact you quickly according to your company information and cooperation intentions.
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